Q & A with Rick from AAA
Rick Montero AAA Approved Auto Repair at Elysian Auto Service Q : WHAT IS THE AAA APPROVED AUTO REPAIR PROGRAM? A: The AAA Approved Auto Repair (AAR) program was created to address one of the most frequent consumer complaints in America — unsatisfactory automobile repairs. The program does this by providing AAA members and other consumers with repair facilities that meet and maintain AAA’s high standards and requirements. Since the program began in 1975, more than 8,000 auto repair facilities have been established in the United States and Canada. Q: HOW DOES AAA GO ABOUT APPROVING REPAIR SHOP FOR THE AAR PROGRAM? A: AAA conducts a comprehensive certification process in which the AAR committee members review and assess each AAA Approved Auto Repair applicant to ensure they meet AAA’s high standards and pre-established requirements before any approvals are granted. Some of the requirements and criteria include an onsite inspection of the facility (appearance, e