Did you know that just for being a customer of Elysian Auto Service you have a 24 roadside benefit?
Here is how it works. If you are in need of roadside assistance no matter how big or small you simply call 877-367-6144 to be connected with 24-hour roadside assistance, they will dispatch help and you will pay for the service at that time. Now here is the great part..just send the documentation required to FMP Roadside Assistance and you will be reimbursed up to $125.00! Submit the above documentation to:
FMP Roadside Assistance
P.O. Box 33535
Denver, CO 80233
Services include towing, lock-out service, fluid delivery, tire change, and jump start. Even if you have only purchased something as small as a windshield wiper from Elysian Auto Service you are eligible. Its nice to know you will have that in your back pocket when an emergency arises. To find out more or set up an appointment for maintenance or repair call 507-267-4435 or check our our website elysianauto.com. Elysian Auto Service..providing quality repair to Waterville, Janesville, Madison Lake and the surrounding communities since 1984.
Factory Motor Parts 24-Hour Roadside Assistance Benefit at Elysian Auto Service
Your Roadside Assistance Benefit is provided to you at no charge by the automotive service facility that performed the service to your vehicle and is identified on your invoice. Your Roadside Assistance Benefit begins on the date identified on your original invoice from the participating facility and continues for a period of 12 months. Service provided after 12 months from the date on your invoice is not eligible for reimbursement.
This benefit is available only to you, the original purchaser as identified on the original invoice and is not transferable. Coverage is strictly limited to the specific vehicle identified on the original invoice.
If you are in need of roadside assistance you must call 877-367-6144 to be connected with the nationwide service provider.You must pay for the requested service. The service provider requires use of a credit card to arrange for dispatch. You will be
reimbursed for covered services up to a maximum of $125.00 per occurrence.
The eligible services provided through the Roadside Assistance program are described below:
1. Towing – Your vehicle will be towed to the nearest qualified repair facility or to the repair facility of your choice.
2. Lock Out Service - Assistance will be provided in unlocking your vehicle in the event the keys are lost or locked inside.
3. Flat Tire Changing Assistance – Assistance will be provided for the installation of your useable spare tire.
4. Fuel, Oil, Fluid and Water Delivery Service - An emergency supply of gasoline (where permitted), oil, fluid and water will be
delivered to your vehicle. You must pay for the costs of the actual fluids delivered.
5. Jump Start – The service provider will jump start your vehicle in the event your battery becomes discharged.
The driver of the vehicle must be with the vehicle when the service provider arrives, as roadside assistance cannot be provided to an unattended vehicle. If the driver is not with the vehicle, you may incur additional fees which are not covered under the terms of this program.
You must call 877-367-6144 to arrange for Roadside Assistance service. Service secured through any other source will not be reimbursed.
To file a reimbursement claim, you must submit the following information within sixty (60) days of the date of service:
1. A photocopy of the original invoice identifying the participating repair center and the services performed. The invoice must
identify the year, make and model of your vehicle.
2. Your complete name, address, and telephone number.
3. A photocopy of the paid invoice for roadside assistance from a valid auto service provider. This paid invoice must detail the
name address, and telephone number of the service provider. It must also identify the specific vehicle receiving the service.
Submit the above documentation to:
FMP Roadside Assistance
P.O. Box 33535
Denver, CO 80233
Services Not Covered:
Cost of parts, replacement keys, lubricants, or fluids. The cost of installation for any product or materials. Tire repair, replacement, mounting or removing of any tires, snow tires, or chains. Service on a vehicle that is unsafe condition. Towing or services performed by an unauthorized service provider. Any additional labor due to specialized equipment or processes required to transport or service your vehicle due to non-factory modifications or enhancements made to the vehicle. Towing from or repair work performed at a service station, garage or repair shop. A second tow or service for the same disablement. Towing or service on roads not regularly maintained, such as sand beaches, open fields, forests, and areas designated as not passable due to construction, etc. Any services performed off road. Towing performed at the direction of a law enforcement officer relating to traffic obstruction, impoundment, abandonment, accident, illegal parking, or other violations of law. Towing due to an accident. Any roadside assistance services provided to your vehicle by a private citizen's assistance is not covered and is not reimbursable. Non-emergency towing or other non-emergency service. The Roadside Assistance is provided to you through a network of independent service providers. As independent contractors, they have exclusive control over their own equipment and personnel. Neither the program administrator, nor the participating automotive service facility are responsible for acts or omissions of the independent contractors.
Exclusions:
This benefit applies only to motorized passenger vehicles (automobiles and light trucks) and specifically excludes trailers, vehicles with a manufacturer's load rating capacity greater than one ton, motorcycles, recreational vehicles and commercial vehicles. Any vehicle used for farm, ranch, agriculture, or off-road use.
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